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Dear Customers,

Welcome to Giftope!

The following Terms and Conditions (“Terms”) apply to your access to and use of the website, mobile platform, or any digital interface owned and operated by Giftope, a company engaged in the business of gifting products and services and having its place of business in Delhi, India (hereinafter referred to as “Giftope” / “We” / “Us” / “Our”).

Giftope provides an online platform that enables users to browse, select, customize (where applicable), and order gifting items such as flowers, cakes, personalized gifts, hampers, and related products for delivery to their chosen recipients. The users of the Website are hereinafter referred to as “You” / “User” / “Your”.

These Terms and Conditions, along with the Privacy Policy, Disclaimer, and any other policies published on the Website (collectively referred to as the “Terms”), govern the relationship between Giftope and its users.

1. Legal Compliance

This document is published in accordance with the applicable provisions of the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Consumer Protection (E-Commerce) Rules, 2020, as amended from time to time.

2. Acceptance of Terms

By accessing, browsing, registering on, or using the Website and/or placing an order with Giftope, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

If you do not agree with any part of these Terms, you must discontinue use of the Website and its services immediately.

In case of any conflict between these Terms and any other content available on the Website, these Terms shall prevail.

3. User Representation and Authority

By accepting these Terms, you represent and warrant that:

a) You are legally competent to enter into a binding agreement under applicable laws;
b) You are using the Website for lawful purposes only;
c) You are providing accurate and complete information while placing an order.

If you are accepting these Terms on behalf of an organization or entity, you represent and warrant that you have the authority to bind such entity to these Terms.

4. Services Offered

Giftope offers gifting products and related delivery services through its Website, either directly or through third-party service providers. Giftope reserves the right to add, modify, suspend, or discontinue any product or service at its sole discretion without prior notice.

Any guidance or recommendations provided on the Website are for informational purposes only and shall not be considered professional or binding advice.

5. Orders and Fulfilment

  • All orders placed through the Website are subject to product availability and acceptance.

  • Giftope shall process orders and arrange delivery either directly or through authorized delivery partners.

  • Delivery timelines are estimates and may vary due to factors beyond Giftope’s control, including weather conditions, traffic, operational issues, or force majeure events.

Giftope shall not be responsible for delivery failures arising from incorrect or incomplete recipient details provided by the user.

6. Pricing and Payments

  • Prices displayed on the Website are subject to change without prior notice.

  • All applicable taxes will be charged as per prevailing laws.

  • Payments must be made through the payment modes available on the Website.

7. User Obligations

You agree not to:

  • Use the Website for any unlawful or fraudulent activities

  • Interfere with or disrupt the security or functioning of the Website

  • Upload, post, or transmit any content that is harmful, misleading, or offensive

  • Violate any applicable laws or regulations

8. Limitation of Liability

To the maximum extent permitted by law, Giftope shall not be liable for any indirect, incidental, or consequential damages, including loss of profit, goodwill, or data.

Giftope’s total liability, if any, shall be limited to the value of the order placed by the user.

9. Suspension and Termination

Giftope reserves the right to suspend or terminate a user’s access to the Website or services, without prior notice, if it believes the user has violated these Terms or any applicable law.

10. Intellectual Property

All content available on the Website, including but not limited to text, images, logos, graphics, and trademarks, are the exclusive property of Giftope and are protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, and the courts of Delhi shall have exclusive jurisdiction over all disputes arising out of or in connection with these Terms.

12. Amendments

Giftope reserves the right to modify or update these Terms at any time. Continued use of the Website after such changes constitutes acceptance of the revised Terms.

Verified